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      Writing letters, emails, and text messages    start learning
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      Informal letters and emails   
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      Beginning an informal email    start learning
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      Hi When you are replying, you often go straight into the message, without mentioning the other person's name  
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      Beginning an informal letter    start learning
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      You write your address and the date in the top right-hand corner of the letter  
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      (it was) good to hear from you; Thanks for your letter; Hope you are well; How are you?/How are things with you?   
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      Sorry I haven't written/been in touch; It was good/great to see you last weekend; We're having a great time in Paris; I've got some (good/great) news   
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      Just a quick note to say I'll be back on Monday; I was wondering if you wanted to meet up some time; Let me know when you're free; Hope to see you soon/Look forward to seeing you soon   
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      Write soon/Keep in touch; It would be great to have your news; Give my love/regards/best wishes to your family   
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      Ending an informal email or letter     PS Hope you like your present,   start learning
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      All the best/Best; Best wishes; regards (slightly more formal); Love/Lots of love (only to close friends and family); See you soon; Take care     Then your first name. In informal emails, you can end by writing just the first letter of your first name, e.g. J (Joanna). If you want to add after this, you use PS.  
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      Beginning an informal email, e.g.    start learning
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      How are things with you? Sorry I haven't been in touch lately. I've been really busy with my exams.   
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      I've got some news - I'm planning to start an English course in London in September.     I was wondering if you wanted to meet up some time? It would be great to see you again. Let me know when you're free.  
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      Ending an informal email or letter, e.g.    start learning
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      PS Please give my best wishes to your family.   
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      Beginning a formal letter or email    start learning
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      Dear Mr Jones/Dr Smith/Professor Cox; Dear Sir or Madam (used when you don't know the person's name)     To whom it may concern (more formal - used when you do not know the person's name)  
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      Write your address and then the date, in the top right-hand corner of the letter.    start learning
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      Write the name of the person you are writing to and their address below this on the left.   
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      I am writing to enquire about/in response to/to apply for the position of/to inform you that/to complain     English courses at your college. the advertisement in today's Times. sales assistant, etc. about the standard of service at your hotel.  
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      I would be most grateful if you could/Further to/I am afraid that/I regret that   
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      I enclose/Please find enclosed a cheque for $200.   
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      Please accept my apologies for not having contacted you earlier. I look forward to hearing from you soon. Please do not hesitate to contact me if you require any further information.   
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      May I take this opportunity to thank you for your interest in our college. Thank you for your kind attention. Thank you in advance for your help.     I can be contacted at the above address or on 0555 55557.  
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      Ending a formal letter or email    start learning
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      Yours sincerely (BrE) - when you began with the person's family name. Sincerely (yours)/Yours truly (AmE)     Yours faithfully (BrE) - when you do not know the person's name.  
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      Do not say "Dear Mr" with no name.    start learning
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      If you don't know a man's name, say "Dear Sir"     For a woman, say "Dear Madam".  
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      Do not say "Dear Mr Tom Jones"    start learning
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      Do not say "Dear Mr Manager/Mrs Receptionist"    start learning
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      Just say "Dear + the person's name"     or "Dear Sir or Madam" if you do not know their name.  
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      Do not use short forms such as "don't" or "can't".    start learning
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      Use the full form "do not" or "cannot".   
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      Human Resources Department     Eatham Publishing 89 Eatham Rd London SW29 9HQ   start learning
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      Manor Green London N63 0QT 3rd July 2009  
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      Beginning a formal letter or email, e.g.    start learning
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      Useful formal phrases (1), e.g.    start learning
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      I am writing to apply for the post of junior designer, which was advertised in yesterday's "Independent".   
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      Useful formal phrases (2)    start learning
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      I enclose my curriculum vitae.   
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      Useful formal phrases (3)    start learning
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      I have just completed a two-year course in graphic design at Warford College and I think this job would be an excellent opportunity for me to begin my career as a graphic designer.   
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      Ending a formal letter or email, e.g.    start learning
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      Ms Joanna Lucas 22 Browntree Road Manor Green London N3 =QT    start learning
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      Human Resources Department Eatham Publishing 89 Eatham Rd London SW29 9HQ   
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      Beginning a formal letter or email, e.g.    start learning
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      Useful formal phrases (1), e.g.    start learning
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      Thank you for your enquiry about the post of junior designer.   
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      Useful formal phrases (2), e.g.    start learning
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      I am pleased to inform you that you have been selected for an interview on Monday 20th at 3 pm.   
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      Useful formal phrases (3), e.g.    start learning
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      Could you let me know as soon as possible if you will be able to attend the interview?   
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      Ending a formal letter or email, e.g.    start learning
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      Paul Martin Human Resources Director, Eatham Publishing  
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