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Question		Answer
Good morning, Gastroenterology Clinic. How may I help you? start learning		Good morning. I’d like to schedule an appointment with a gastroenterologist for a colonoscopy.
Of course. Is this your first time visiting our clinic? start learning		Yes, it is.
Alright. May I have your full name, please? start learning		Yes, my name is Emigdio Lopez.
Thank you. Do you have a referral from your primary care doctor? start learning		Yes, I do. or No, I don’t. Is a referral required?
Let me check that for you. Now, do you have health insurance? start learning		Yes, I do. or No, I’ll be paying out of pocket.
Okay. What days work best for you? start learning		I’m available in the mornings, preferably next week. or Any day after 4 p.m. works for me.
We have an opening on Tuesday at 9:30 a.m. Would that work for you? start learning		What’s the latest appointment you have available?. Yes, that works for me.
Great. I’ll schedule you for that date. You’ll receive instructions for the colonoscopy preparation before the procedure. start learning		Perfect. Will those instructions be sent by email or mail?
By email. start learning		Alright, thank you very much for your help.
You’re welcome. See you then. Have a good day. start learning		You too. Goodbye.
What word is used for public support for a cause or idea?. start learning		Advocacy. Perla works in advocacy for environmental issues.

Colonoscopy Talk